We loved the first one so much we ordered a second one. Then a third one. Customer Service is excellent!

In the user guide it says that you can not overcharge neither the board nor the remote. I want to know why that is. Maybe this will solve the answer to your longboards not turning on for no reason.

I got my hurricane about a month ago and Im still in love with it. I had a couple of suggestions. The lanyard is too small for adult hands. I had to buy my own. I like the ease of the remote but Im afraid if I take a spill i will shatter it. Any way you could offer a protective case? i had to tighten the trucks but the grip tape covers the bolt holes. I had to scratch up the tape to find them.. Perhaps the bolts could be inserted after the tape or the tape could be die cut to expose the bolts. I would love to buy a carrying/ storage bag. i hope this helps.