RETURN POLICY

 

A return authorization can be requested for a refund of an unused product or damaged product within 15 business days of receipt of merchandise. Shipping and handling fees are non-refundable. After the 15 business days, return authorizations will only be issued for replacement of a damaged product covered under warranty. Warranty information for each qualifying item is listed within the description of the item for your review prior to making the purchase.

  • Return merchandise initiated within 15 business days of receipt of shipment.

  • Any merchandise beyond the 15 business day window will not be eligible for return.

  • Please Contact Us for a Return Authorization to ensure a timely exchange or refund.

  • We will email you instructions for a proper return.

  • As indicated in our term and conditions, return shipping to our warehouse is the responsibly of the customer.

  • Returns without the proper documentation will be rejected at the warehouse.

  • All emails will be answered within 24 hours Monday - Friday.

  • Returns could be subject to a 15% restocking fee.

 

When returning merchandise, all items shall include all factory packaging and accessories in its original packaging intact.